· Why do the visuals disappear every time I put it in the car? |
· Why is the stereo image of my MP3 messed up? |
· I get a 'pump' error when I try to upgrade my player firmware. |
· I get a Windows Installer or MSI error when I install Emplode. |
· I'm having trouble with my tuner module! |
· My tuner gets terrible reception, but the extension cable is fine. |
· My tuner doesn't tune in the correct frequency increments. |
· When I pause/un-pause, or sleep/wake the player, it starts in a different part of the song. |
· Why don't fast forward and rewind work properly? |
· When I pull the power, sometimes it plays a different song when I start it again. |
· I can't perform an upgrade, install a logo, or install a kernel when the player is in the docking sled. |
· Why did my player suddenly start freezing at the boot-up logo screen? |
· Why isn't the headlight-sense dimmer working properly? |
· Why does my player think it's at home when it's in the car? |
· Why doesn't my player go into standby mode when I turn off the ignition? |
· Why is there a 'thump' from my amplifiers when I turn off the ignition? |
· Why doesn't my Rio Car work in my Mark 2 docking sled? |
· Why is my docking connector loose? |
· Why is my Mark 1 getting harder and harder to pull out of the sled? |
· Why is my Mark 2 hard to pull out of the sled? |
· Why is my warranty seal already broken? |
· I get a 'hardware revision check failed' message when I try to upgrade! |
· Why did ethernet and/or USB quit working after I upgraded the software? |
· My tuner quit working after an upgrade! |
· Why is the song count different when I shuffle? |
· Why can't I figure out how to do searches on the player? |
· I selected the correct title in a search, and pressed OK, but the song did not play. Why? |
· Why does Emplode keep getting my tags wrong? |
· Why can't I read the display in the daylight? |
· Why am I having problems with my car alarm or my keyless entry system? |
· My rotary knob is slipping on its shaft! |
· What do the synchronization errors mean? |
· The clock on my Mark 1 player does not work. |
· The clock on my Mark 2 player does not work. |
· The Mark (cancel) key on the Rio remote doesn't work all the time. |
· Why is the Shuffle menu backwards? |
· Why does my player say 'Waiting...' on the screen? |
· Why does my player rattle when I shake it? |
· I don't like seeing the circuitry when the sun shines on the player. |
· I have database errors and all of my playlists disappeared! |
· Why does Emplode say I have less disk space than I think I should have? |
· Why does my player sound terribly distorted when I plug it into my home stereo? |
· My remote control quit working! |
· I have a Kenwood head unit, and its remote is controlling both players. |
· Why doesn't Emplode work via USB on Windows? |
· Why doesn't emplode work via ethernet on Windows XP? |
· Emplode freezes up on 'Checking Disk Integrity'. |
· I got an error message about 'e2fsck' at the shell prompt. What do I do to fix it? |
· My docking sled's top edge is not 'bent'. |
· Why doesn't my power antenna go up and down at the right time? |
· The upper-left corner of my screen is cut off. |
· My config.ini file went all goofy on me, and I can't edit my favorite visuals any more! |
· My buttons and/or knob are sticking. |
· What does the battery icon mean? |
· I just tried to edit one of the visuals, and now my player locks up! |
· There are glowing red lines on my display! |
· My display has become garbled or dim. |
· My display is blank! |
· Why does my Mk2 player have poor stereo separation? |
· Why doesn't my player play very high frequencies? |
· Why doesn't the car player put out as much bass as my CD player? |
· How do I stop it from trying to play a bad track? |
· My player takes a long time to boot and says it is Building Music Databases. |
· Why does it say 'No hard disk found contact support'? |
· Some wires have pulled out of my docking connector! (Entry last updated on January 3rd, 2007)A certain batch of Mk2 players had a problem with the crimps on the docking connector. On these units, the wires have a tendency to pull out of the crimps on the back of the docking connector, even with a gentle tug.
Symptoms of this problem will vary depending on which wires have worked loose. They would be similar to the player having a wiring problem or a bad installation: Ground loops, cutting out when the car hits a bump, pops and static when the player is jarred, etc.
If your player has this problem, you can either contact support to purchase a replacement docking connector assembly, or you can repair it yourself.
To repair it yourself, remove the docking connector from the sled (read this, by the way), and use a small wire or a paper clip to disengage the affected connection pins from the docking connector. Then solder the wires to the pins carefully before re-assembling. If more than one wire has come loose, make sure that you know the proper pinouts, detailed here and here.
There is a movie of this repair procedure here (5.73mb mpeg).
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· My handle doesn't snap back into place as well as it used to. |
· My handle sticks in the 'open' position. Can I fix it? |
· There is a gap between the handle and the fascia. Can I fix it? |
· What is the proper way to remove the display board and the main board? |
· Why can't I use USB after installing or upgrading Emplode? |
· Why is my Mark 1 having intermittent power failure problems? |
· Why are there pops, clicks, screeches, and stutters when I play MP3s? |
· Half of my display is blank! |
· In DC mode, player responds extremly slowly to button presses, and music skips. |
· My Mk2's volume knob is being jumpy! |
· Why do I get an error message about reiserfs? |
· Why did my player wake up in the car and start blasting music all by itself? |
· Why does my player start doing things all by itself? |
· Why do my remote and front panel buttons only work intermittently? |
· Why won't the tuner scan for the next station? |
· Why did the tuner change stations on me? |
· Is there a way I can test the player's hard disk for sector errors? |
· Why does it always say End of Playlist? |
· Is there a master parts list for the car player? |
· What do the ide_data_test messages mean? |
· How do I fix the Daylight Savings Time dates on the player? |
· There are vertical lines on my display! |